In our experience, we’ve found that firms with a strongly developed crisis response capability are much better placed to manage incidents efficiently, minimise resulting negative impacts, meet government priorities and ensure the continued delivery of critical services.
While many organisations already have these plans in place for their workplace and supply chain, COVID-19’s bringing flaws in some to light. Given the unknown variables surrounding the outbreak, it’s important to continuously evaluate crisis and business continuity plans, develop additional scenarios and adapt to the fast-changing new reality, whilst at the same time managing and screening (critical and/or new) third-party service providers.
The impact of COVID-19 and governmental measures are continually evolving. A sound crisis management approach must be flexible enough to adapt to change.
Given the unknown variables surrounding the outbreak, it’s important to continuously evaluate crisis and business continuity plans, develop additional scenarios, call in the right experts and stakeholders and adapt to the fast-changing new reality. And, in doing so, also manage and screen (critical and/or new) third-party service providers and (re)assess the available (people) resources to execute your plan.
